We stand by what we make. And keep standing by it even when things go wrong. That's why we offer a free repairs policy for life on our jeans.
We can't offer this service on the Tech Jean as it can't be darned liked a pair of jeans can.
No smelly stuff. The Grand Masters are not happy to work with smelly jeans. They have a point.
So please, wash your jeans before mailing them, and be sure to ship the package with a carrier that can provide tracking and insurance. Hiut Denim Co cannot replace packages lost during return shipment if proof of tracking is unavailable.
Our current turnaround time for repairs is currently about 16-20 weeks.
Include a note with your name, a physical return address, daytime phone number, what you are sending in and why, and what you would like to have happen.
Please return your jeans to:
Parc Teifi Business Park,