Repairs

Free Repairs. For Life.

Right now, we have a big old backlog.

Which, I know, is frustrating, darn it.

We are working our way through them.

Once we clear them all, we can start taking more repairs in.

If you sign up here, we will email you as soon we get clear. 

Thanks for your patience.

 

 

How to help ‘Free Repairs for Life.’

A big hole is hard to repair.

A big rip is hard to repair.

So, it is much better to nip ‘em in the bud.

See a small hole, send them back.

See a small rip, send them back.

Don’t let the molehill become a mountain.

Think small.

Think tiny.

Think oh!, that’s beginning to go a bit.

 

Some rules:

No smelly stuff (please make sure there are no tissues or face masks in the jeans). The Grand Masters are not happy to work with smelly jeans. They have a point.

Wash your jeans in a washing machine before mailing them

Ship the package with a carrier that can provide tracking and insurance. Hiut Denim Co cannot replace packages lost during return shipment if proof of tracking is unavailable.

If you are sending in a pair of jeans that have already been repaired by yourself or someone else and are looking to have that area re-done, please be sure to unpick the work done there before sending them to Paul.

Include a note with your name, a physical return address, daytime phone number, what you are sending in and why, and what you would like to have happen.

 

Please return your jeans to:

Hiut Denim,
The Old Jeans Factory,
Bath House Road,
Cardigan,
SA43 1JY.

 

We stand by what we make. And keep standing by it even when things go wrong. That's why we offer a free repairs policy for life on our jeans.

We can't offer this service on the Tech Jean as it can't be darned liked a pair of jeans can.

 

 

See live updates on Paul's fades and fixes instagram @hiutdenim_fadesandfixes.